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Terms Conditions That Govern Your lemon22 Account

These Terms & Conditions set out what you agree to when you open and use a lemon22 account — covering everything from how deposits via DANA, OVO, and GoPay are handled, to how we manage account access and disputes.

Account Eligibility RulesDANA, OVO & GoPay Usage TermsWithdrawal & Verification ConditionsAccount Suspension PolicyJurisdiction & Eligibility

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned incorrectly under them, our support team can walk you through the relevant section. Reach us through live chat inside your account dashboard, via email, or through our 24-hour messaging line — whichever fits your situation.

What These Terms Cover and How They Apply

lemon22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a lemon22 account, you enter into a binding agreement with us. These Terms & Conditions apply to all activity on the platform — deposits, withdrawals, game participation, and account communication. You must be of eligible age under applicable local law and reside in

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a region where access is permitted. We do not accept accounts from regions where online gaming is prohibited by local regulation. Deposits made through DANA, OVO, or GoPay are subject to wallet-provider terms in addition to ours; where those terms conflict, ours govern within the platform.
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We reserve the right to update these Terms & Conditions at any time. When changes occur, we will notify you through your registered account contact. Continued use of the platform after notification constitutes acceptance of the revised terms. If you disagree with any amendment, the correct
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course is to close your account and request withdrawal of any remaining balance before the update takes effect. Account balances tied to disputed terms will be reviewed on a case-by-case basis through our support channel. Players in Bekasi and across Indonesia should note that eligibility depends
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on local law and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Account Security and Policy Enforcement at lemon22

We enforce these Terms & Conditions consistently across all accounts. Security measures include SSL-encrypted sessions, OTP verification at login, and identity checks before withdrawals are processed. Account data is retained as required by our operational obligations and is never shared with third parties outside of payment verification steps — such as confirming a DANA or OVO wallet matches the registered account holder. If you want to request a data summary or account closure, you can do so through your account settings or by contacting support directly.

Data Handling

Your account data is processed solely for platform operation and wallet verification. We do not sell or share personal data with unrelated third parties under any circumstance.

Account Security

OTP verification is required at every login. Withdrawal requests trigger an additional identity check to confirm the wallet — DANA, OVO, or GoPay — belongs to the account holder.

Data Retention

Account records are retained for the period required by our operational and compliance obligations. You may request a summary of held data through the support email channel.

Policy Change Requests

To dispute a term application, request account closure, or query how a rule was enforced on your account, contact support in writing via email for a documented response.

Common Questions About lemon22 Terms & Conditions

These are the questions we hear most often about our Terms & Conditions. If your question is not here, open live chat from your account dashboard and an agent will help.

Yes. All wallet transactions on lemon22 — including DANA, OVO, and GoPay deposits and withdrawals — fall under these Terms & Conditions alongside the wallet provider's own terms.

We notify account holders before material changes take effect. Notification goes to your registered contact. Continued platform use after that point means you accept the updated terms.

You should close your account and request a withdrawal before the update takes effect. Remaining balances tied to a dispute are reviewed individually through our support team.

You must be of eligible age under local law and located in a region where access is permitted. Eligibility depends on local law and the regions lemon22 currently serves in Indonesia.

Submit a written dispute via our support email. Include your account reference and the specific clause you believe was applied incorrectly. We respond with a documented review outcome.

Account data is retained for the period our operational obligations require. You can request a data summary at any time by contacting support through email or live chat.

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